I'm not sure whether it is these tough economic times or what, but customers are getting worse, they seem to think they are allowed to abuse you! It is not always our fault that a supplier can't get an item too us and no you do not deserve compensation of more that half the amount of the cost of the product you are buying!
We do not have to sell anything to you that we do not want to and we do not have to discount!
rant over.
